Terms of Use for I Should Not Have Said That

Last updated: 7 September 2026

About these terms

These terms are the agreement between you and us for your use of the I Should Not Have Said That mobile app ("the app"). Please read them. By installing or using the app you accept them, and if you do not accept them, please do not use the app.

I Should Not Have Said That is published by Laijo Limited, a company registered in England and Wales, company number 17424886, registered office Suite RA01, 195-197 Wood Street, London, E17 3NU, United Kingdom. In these terms, "we" and "us" mean that company. You can contact us at support@laijo.com.

Nothing in these terms takes away your legal rights as a consumer. If any part of these terms conflicts with the rights the law gives you, the law wins.

Who can use the app

I Should Not Have Said That is for adults aged 18 or over. When you first open the app you are asked to confirm your age and to accept these terms and the Privacy Policy.

If you are under 18, please do not use the app.

What the app is

I Should Not Have Said That is a conversation game. It gives you a question each day to ask your partner, and if you unlock the full app you can browse all the questions and choose your own. That is all it does.

What the app is not

This matters, so we will be plain about it.

I Should Not Have Said That is not relationship counselling, couples therapy, mediation, or professional advice of any kind. It is not written or reviewed by therapists, and it is not designed to assess, diagnose or fix a relationship. We are not qualified to advise you about your relationship, and the app does not attempt to.

Some of the questions are deliberately probing. They ask about past partners, jealousy, infidelity and the things that might end a relationship. They are written to be entertaining and to prompt real conversation, not to be a test, and there is no right answer, no score, and no interpretation of anything you or your partner say.

You know your relationship and we do not. Whether to ask a question, when, and of whom, is entirely your decision, and so is how you respond to the answer.

If a conversation becomes difficult

A question can occasionally open something bigger than expected. If that happens, skip it, close the app, or talk about something else. Nothing in the app has to be answered.

If a conversation raises something you want proper support with, please speak to a qualified professional, such as a relationship counsellor or your GP. This app is not a substitute for that, and we cannot provide support of that kind.

Your licence to use the app

We give you a personal, non-exclusive, non-transferable licence to use the app on devices you own or control, for your own personal, non-commercial use. We keep ownership of the app itself.

Purchases

The app is free to download and gives you one question each day at no cost.

There is a single optional purchase that unlocks the full app permanently: all categories, unlimited questions each day, the ability to browse and choose your own, and your answer history. It is a one-off payment. It is not a subscription, there is no recurring charge, and there never will be.

The purchase is made and processed by Apple's App Store or by Google Play, depending on where you downloaded the app. Their terms govern the transaction itself, and we never receive your payment details. Prices are shown in the app before you buy and may vary by country and over time.

The unlock is tied to the store account that bought it, not to a device. If you change phone or reinstall, use Restore purchase in Settings to recover it. Using "Erase all data" in the app does not cancel your purchase, and you can restore it afterwards.

Refunds

Refunds for app purchases are handled by Apple and Google, not by us, because they took the payment. If you want a refund, request it through the store you bought from, and their refund policy will apply.

This does not affect your statutory rights. If the app is faulty, not as described, or not of satisfactory quality, you have rights under the Consumer Rights Act 2015 that we cannot exclude, and we would rather you told us at support@laijo.com so we can try to put it right.

New questions

We intend to add new questions to the app over time, at no extra cost to people who have already unlocked it. This is something we plan to do, not something we promise to do by any particular date or in any particular quantity, and we may stop.

Acceptable use

Please do not:

• Try to bypass, reverse engineer, tamper with or defeat the unlock, or help anyone else do so
• Copy, resell, redistribute or republish the app or its questions as your own, or as part of another product
• Use the app to harass, coerce, pressure or manipulate anyone

The share feature exists so you can send a question to someone. That is welcome and is what it is for. Bulk copying the question bank into another app or product is not.

Intellectual property

The app, including its design, code, artwork, name and the questions themselves, belongs to us and is protected by copyright and other rights. Your licence to use the app does not transfer any of that to you.

Availability

We would like the app to work perfectly all the time, but we cannot promise that. It may occasionally be unavailable, and it may not work on every device or every version of an operating system. We may change, update or withdraw features, or stop supporting the app altogether.

The app works offline and holds its content on your device, so ordinary use does not depend on us keeping anything running.

We provide the app as it is. This does not affect your statutory rights as a consumer, which include the right to digital content that is of satisfactory quality, fit for purpose and as described.

Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill.

We are not responsible for anything that is not foreseeable, and specifically we are not responsible for what happens in your relationship as a result of a conversation you choose to have. The questions are prompts. The choice to ask one, and everything that follows, is yours.

We do not exclude or limit our liability in any way where it would be unlawful to do so. That includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for anything else that cannot be limited under the law.

The app is supplied for personal use. If you use it for any business purpose we have no liability to you for loss of profit, loss of business, business interruption or loss of business opportunity.

Ending these terms

You can end this agreement at any time by deleting the app.

We may end it if you seriously or repeatedly break these terms. If we do, you must stop using the app and delete it.

Changes to these terms

We may update these terms, for example if the app changes or if the law changes. The current version, with the date at the top, is always available on our website and in the app. If a change is significant we will tell you inside the app.

Governing law

These terms are governed by the law of England and Wales. You and we can both bring court proceedings in England and Wales. If you live elsewhere in the United Kingdom, or in a country whose consumer law gives you the right to bring proceedings where you live, that right is unaffected.

Complaints and contact

If something is wrong, please email us first at support@laijo.com and we will do our best to sort it out.

Laijo Limited Suite RA01, 195-197 Wood Street, London, E17 3NU, United Kingdom support@laijo.com