Get help
Email support@laijo.com and a real person will read it. There is no ticket system and no bot.
Before you write
A few things that answer most questions faster than we can.
- Lost your unlock after changing phone or reinstalling? Open Settings in the app and choose Restore purchase. Your purchase lives with your Apple or Google account, not with us, so it can always be recovered.
- Want a refund? Refunds are handled by Apple and Google, because they took the payment. Request it through the store you bought from. If the app is faulty, tell us too and we will try to fix it.
- Want your data deleted? Everything our apps store is on your own phone. Open Settings and choose the erase option, or delete the app. We hold nothing, so there is nothing for us to delete at our end.
Reporting a problem
If something is broken, the most useful things to include are which app you are using, your phone and its operating system version, and what you were doing when it went wrong. Screenshots help.
Privacy questions
Questions about data protection are welcome at the same address. The short answer is usually that we do not collect it, and the long answer is in each app's privacy policy: I Should Not Have Said That and Neurodivergent Guide.
If you are ever unhappy with how we handle personal data, you have the right to complain to the Information Commissioner's Office at ico.org.uk.
Who you are writing to
Laijo Limited, company number 17424886, registered in England and Wales.
Registered office: Suite RA01, 195-197 Wood Street, London, E17 3NU, United Kingdom